Delivery Information

Returns

We have extended our returns policy over the festive period till the 1st of February 2017 ( Normal terms apply )

UK Shipping

Last UK shipping date Thursday 22nd December ( Orders must be placed before 3.00pm )

World Shipping

Last Europe shipping date – 14th December

Last Rest of the world shipping date – 10th December

Please note : Any orders placed after 3.00pm Thursday 22nd December cannot be shipped until Wednesday 28th December when service resumes.

Free UK Delivery on all orders over £50 – (2-4 day delivery)

Free UK next day delivery on orders over £80

Orders under £50 are charged at £3.00 – (2-4 day delivery)

Upgrade your order to next day 24 Hour shipping for £4

Free International shipping on orders over £100

International orders are sent via Royal Mail Airsure or Interlink express

Orders placed before 3pm Monday to Friday will be despatched the same day. Our free UK shipping option may take up to 4 working days. Tracked next day is as stated and only available from Monday to Thursday. Any orders placed after 3pm on Friday or over the weekend will not be despatched until the next working Monday.

All UK orders placed between Monday to Thursday have the option of upgrading to our next day delivery service at the checkout. Orders over £85 will receive free next day shipping*. Please note a signature is required upon receipt of your item. If a signature cannot be obtained, a card will be left detailing re-delivery information, or the address of your local depot for collection. If we cannot despatch your order immediately after receipt of payment, we will call or e-mail you with an expected delivery date.

Postage costs will be calculated at the checkout by the weight of your item/items and added to the total cost. Occasionally an item may be out of stock, if so we will contact you via telephone or e-mail to resolve any problems.

Please note Scene will not be held responsible for any incorrect delivery addresses details given at the check out e.g. postcodes, house names etc.

The safety and security of the delivery address is the responsibility of the recipient. Scene will not be held liable for falsified signatures, stolen items or deliveries to unsecure university halls.

UK

Deliveries sent via Royal mail tracked 48 or 24 hour service will receive a text or email notification when your item is out for delivery.

*Please note that ‘next day’ orders, placed on a Friday, are NOT guaranteed for Saturday delivery and will usually arrive the following Monday.

Please be aware that certain countries charge fees for imported goods. These fees are beyond the control of Scene Preston and regulated by your country’s national import office. Charges differ from country to country and may vary depending on product type and order value. Please consult your country’s documented guidelines for further information.

Adidas products are intended for resale solely in the European Economic Area (“EEA”). Any orders on Adidas products placed outside of the EEA will be automatically cancelled and refunded.

Worldwide shipping is available where possible. In most circumstances we use Royal Mail international signed for, or Air sure services. Delivery times differ depending on destination. Most items are delivered with in 7 – 15 working days.

Europe – flat rate £10

Rest of world – flat rate £15.

Please note a signature may be required upon receipt of your item. If a signature cannot be obtained a card will be left detailing re-delivery information, or the address of your local depot for collection

Please note that we sometimes recycle packaging in the interest of the environment. This includes discarded packaging and boxes from shop deliveries. Be assured that whatever we use to package your order, we take every effort to ensure the product arrives in pristine condition.

E-mail us at sales@scenepreston.com or call us on 01772 556412, please have your order number to hand.

All product information is included on the site. To read our full terms and conditions click here: Terms and conditions.

If there anything you do not understand, or you need more information, do not hesitate to contact Scene staff directly via e-mail: sales@scenepreston.com, or telephone: 01772 556412. Thank you for your custom.